Manufacturing and Distribution
CRM for Manufacturing is specifically designed to improve the effectiveness and
efficiency of sales, marketing, and customer service operations for
manufacturing and distribution companies. Built on the Microsoft Dynamics CRM
platform, CRM for Manufactures is engineered to improve forecasting
effectiveness, channel management, sales productivity, and field service
operations.
Highlights include:
- Lead Identification and Routing
- Real-time Quote and Order Management
- Activity Planning and Loyalty
- Channel Management & Distributor Portal
- Manage
Tenders and RFPs
- Track Customer Assets
- Forecasting Across Multiple Periods
- Schedule and Dispatch Service Resources
- Track and Manage Field Work Orders,
Service Issues, RMAs, and Warranty Claims
Typically, manufacturers rely heavily on historical sales results to determine
future needs. With the corporate globalization and economic volatility trends it
is essential to make product demand decisions based on forecasts that
incorporate visibility to the sales pipeline.
Built on top of the Microsoft Dynamics CRM platform, CRM for Manufacturing and
Distribution provides the ability to achieve seamless integration to back-office
and operational systems within your organization, resulting in a truly complete
customer information management solution.
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about CRM for Manufacturing and Distribution
SalesMetrix CRM
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