Microsoft Dynamics CRM
Microsoft Dynamics CRM® is a Customer Relationship Management solution that
enables you to develop profitable customer relationships with a solution that is
easy to deploy, customize, and use, accessible from Microsoft Outlook® and the
Web, integrates with other business applications, and scales as your business
grows.
This solution gives customer-facing staff members the information they need to
truly impress your customers. Staff gain access to a centralized repository of
customer data to make sales decisions, market products, solve problems, and get
strategic views of the business.
View a demo from
Microsoft on Dynamics CRM
The key areas of Microsoft Dynamics CRM
include:
Sales Force Automation with lead, opportunity and
account management that allows you to optimize sales efforts with a highly
intuitive interface and embedded Microsoft Office capabilities.
Customer Service with cases, contracts, scheduling and
knowledge bases to enable customer service staff work in a professional and
insightful manner.
Marketing through data mining, account segmentation,
campaigns and response management. Analyze data in your system to uncover
marketing opportunities and harness the potential within your customer base.
Extended CRM to manage all of your organizations
relationships including employees, partners, suppliers, distributors, vendors,
and many others.
Read more about the Top 10 Reasons to Choose Microsoft CRM
For those already utilizing Microsoft Dynamics CRM for a more connected,
collaborative, and responsive organization, SalesMetrix has developed products
to enhance and extend CRM solutions for a multitude of clients. Learn more
about our Microsoft Dynamics CRM Enhancements.