|
|
MICROSOFT CRM OVERVIEW
Develop profitable customer relationships through lead and opportunity management,
incident management, a searchable knowledgebase, and reporting tools with Microsoft
Business Solutions CRM modules. Built using Microsoft .NET-connected technologies,
Microsoft CRM is easy to deploy, integrate, and customize.
Microsoft Business Solutions CRM helps mid-market businesses build profitable customer
relationships. Integrated Sales and Customer Service modules enable employees to share
information to improve sales success and deliver consistent, efficient customer service.
Sales and customer service features include leads and opportunity management, a complete
view of customer history, automated incident management, and a searchable knowledgebase.
Microsoft Business Solutions CRM also includes reporting tools for accurate forecasting
and measurement of business activity and employee performance. Built using Microsoft
.NET-connected technologies, Microsoft Business Solutions CRM is easy to deploy,
customize, and use, accessible from Microsoft OutlookŪ and the Web, integrates with
other business applications, and scales as your business grows.
|
|
